Shipping Policy

Shipping policy

All orders are processed within 2 business days (Sundays-Tuesdays and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Some things are out of our control, but we will do everything in our ability to get your order out as soon as we can. If you need your order expedited, please opt for expedited shipping, you can also text or call us at 720-638-4619 to let us know. 

Domestic Shipping Rates and Estimates

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. 

For simple flat rate shipping: We offer $5.50 flat rate shipping within the US. 

Free standard shipping for orders $75 and up.

Shipping option

Estimated delivery time



2-3 days 

$6.90 0-1lb


2-3 days

$9.90 1-5lb

Standard Flat Rate

5-8 days 


In-store pickup

You can skip the shipping fees with free local pickup. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 1 business day. 

We will send you an email when your order is ready along with instructions. 

Our in-store pickup hours are10-7PM on Wednesday-Friday and 10-6PM on Saturday. Please have your order confirmation email with you when you come.

International Shipping

We offer international shipping to the following countries: Canada 

Shipping charges for your order will be calculated and displayed at checkout. 


Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Let Em Have It Salon is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within the standard shipping of 5-8 days of receiving your shipping confirmation email, please contact us at with your name and order number, and we will look into it for you.

Refunds, returns, and exchanges

All product returns must be within 30 days. A full refund will be issued for unopened products; store credit will be issued for opened products.

Click HERE for a list of all our salon policies 

We accept returns up to 30 days after delivery, if the item is unused and in its original condition, we will refund the full order amount minus the shipping costs for the return. 

In the event that your order arrives damaged in any way, please email us as soon as possible at with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at