To be respectful of our customers and our team’s time, we want to minimize last minute cancellations and no-shows. We require a 50% deposit that will go towards your service. This deposit is non-refundable if a last minute cancellation or a no show should occur.
Please give us 48 hours notice, if you need to reschedule, change the duration of your session, or cancel an appointment. Missing, cancelling, changing the duration or rescheduling an appointment within less than 48 hours will result in a fee assessed at 50% of the missed appointment.
Changes to Your Service: Our services are booked by and charged according to the amount of time you book and not for the service type. For example, if you book a 3 hour session in advance and update it to a 60 min session at the time of your service, it will be treated as a last minute cancellation.
Clients who fail to show for appointments may be asked to pre-pay for future services upfront and pay 100% of the service that was missed.